Refunds

Last updated: 14 October 2026

Finilist. You can reach us at contact@finilist.staging.helios.live.

• The first payment, within 14 days. If Pro is not for you, write to us within 14 days of a subscription's first payment (monthly or yearly) and we refund it in full, no reason needed.
• Renewals are not refunded, but you can stop the subscription any time under “Your plan”: you pay nothing more, and Pro stays on until the end of the paid period.
• Our mistakes, such as being charged twice, we refund at any time.
• If we close the service, we refund the unused part of your subscription.

For a refund, write to us from your account's address. The money goes back to the card you used, usually within 5–10 working days.

The 14-day Pro trial needs no card, so you can see what it is like before paying anything.